Shipping policy
Shipping Policy
At Mozao Swim, we aim to deliver your order as quickly and smoothly as possible.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays.
Domestic Shipping (Costa Rica)
Estimated delivery time: 7–10 business days after your order has been processed.
International Shipping
Estimated delivery time: 15–20 business days after your order has been processed.
Please note that delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
Delays
Mozao Swim is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.
Incorrect Addresses
Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrect addresses.
Contact
For any shipping-related questions, please contact us at: mozaoswim@gmail.com
By placing an order, you agree to this Shipping Policy.